1. Information We CollectWe may collect the following types of information:Personal Information: Name, email address, phone number, company details, billing information, and account login credentials.Usage Data: Information on how you interact with our website and services, including IP address, browser type, device information, and pages visited.Customer Data: Data you or your business upload into Cortana CRM, including customer records, sales information, and communications.Cookies & Tracking: We use cookies, analytics tools, and similar technologies to enhance your experience and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Cortana CRM services.

• Personalize your user experience and deliver relevant content.

• Communicate with you regarding updates, offers, and support.

• Process payments and manage subscriptions.

• Ensure the security of our platform and prevent fraudulent activity.

• Comply with legal obligations.
  
  

3. How We Share Your Information

We do not sell your personal data. We may share information only in the following cases:

• Service Providers: With trusted third-party providers (e.g., cloud hosting, payment processors) who help us operate Cortana CRM.

• Legal Compliance: If required by law, regulation, or valid legal process.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
  
  

4. Data Retention

We retain your information for as long as necessary to provide our services or comply with legal requirements. You may request deletion of your personal data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal data.

• Request a copy of the data we hold about you.

• Opt-out of marketing communications.

• Restrict or object to our processing of your data.

• File a complaint with your local data protection authority.

To exercise your rights, please contact us at support@cortanacrm.com.

6. Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies and similar technologies to remember user preferences, analyze traffic, and enhance the user experience. You can control cookie settings through your browser.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Cortana CRM is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@cortanacrm.com